Terms & Conditions

MATCHMAKERS ALLIANCE TRIP 2026
Terms and Conditions

Matchmakers Alliance Trip November 6 – 10, 2026

YOU MUST AGREE TO THESE CONDITIONS TO ATTEND THE CONFERENCE - READ CAREFULLY​​

To be part of this conference, you must first pay your non-refundable conference fee directly to the Matchmakers Alliance. You will then be re-directed to our travel agent, Beth Pesakoff with Let’s Talk Travel, LLC, to select your room and pay for your room. The contact information for Beth is below.

Beth Pesakoff
Let’s Talk Travel
beth@letstalktravel.us
 

If you want to protect your trip, we recommend you purchase travel insurance. Our travel agent, Beth, can help you if you need assistance. If you need to cancel for a covered reason, travel insurance might enable you to be reimbursed if you make a claim and provide all necessary requirements requested by the insurance administrators. The recommended travel insurance is here: GET A QUOTE.

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Any activities you pre-book, or book at the destination are solely your responsibility. Please refer to the Cancelation Policies through how you booked the activity.   

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All attendees must attend workshops and must act in a business-like manner.  Since alcohol is included with the all-inclusive package, we expect all conference members and their guests to drink responsibly. The Matchmakers Alliance & Let’s Talk Travel, LLC are not responsible for any inappropriate actions of members or guests. 

 

In addition, you are reminded to check your passports and any visa requirements for non-US citizens. Check your passport expiration dates; you must have at least 6 months eligibility left on your passport (should not expire before May 15, 2027) and at least 3 empty pages. If the passport will expire before May 15, 2027, please renew before the trip.  If your passport is expired, you will not be permitted to enter the US, or allowed back to your home country. Any visa requirements are the responsibility of the traveler.  Failure to have the required documentation is not a covered reason for an insurance claim. 

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If you are rooming with someone, you must agree to be responsible to your roommate for your half of the room, no matter when you cancel.  If a suitable roommate cannot be found to replace you, you will be responsible for the difference between rates, plus any penalties, if applicable.

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No Shows

Failure to travel or show up for any reservation is considered a “no-show”. No-show penalties will be charged the entire cost of the reservation and are subject to policies and procedures set forth by us.

 

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Accommodations

GUEST ROOM RATES (ALL-INCLUSIVE)

Room Category: King Room (can be split into 2 double beds) – Water View

Single Occupancy:
Total: $2200  (includes guest room tax)

Double Occupancy:
Total: $1150 per person  (includes guest room tax)

Guest Room Rates are quoted in U.S. Dollars, per room, are all-inclusive, and based on listed occupancy.

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Conference fee is $600. Conference fee will increase to $700 after July 1, 2026. 

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REFUND POLICY
The conference fee is non refundable. The hotel room fee is refundable until July 1, 2026 and is non-transferable.

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ALL-INCLUSIVE PLAN
The hotel offers the following services and amenities as part of the All-Inclusive Plan.

Included in your stay:

• Breakfast, lunch, dinner, and snacks (excluding premium menus)

• Alcoholic and non-alcoholic beverages during regular operating hours

• Wi-Fi in guest rooms and public areas

• Non-motorized water sports

• Use of fitness facilities, mini-golf, pickleball courts, sports bar, and scheduled resort activities.

Not included in your rate:

• Parking ($15 per day plus tax)

• Premium food menus

• Spa and salon services

• Tours, excursions, car rentals, and third-party services

• Lessons (tennis, watersports, scuba, etc.)

• Local/long-distance calls

• Wine by the bottle, premium alcohol, sake, and imported beers

• Motorized water sports and boat rentals

• Beach cabanas

• Laundry and dry-cleaning services

Unused portions of the All-Inclusive Plan are non-refundable and non-transferable.

 

Air Arrangements

Air Arrangements are the responsibility of the conference attendees. Please read the cancelation policy with the airline before booking your flight.

 

Responsibilities and Liability

We provide a service in arranging accommodation and any other services from third parties as agreed in the hotel contract. We shall not be held liable for any injury, damage, loss, accident, delay, or irregularity which may be occasioned by any company or person engaged in conveying the passengers, providing the services, or otherwise in connection therewith, of any hotel owner, manager, or employee. We do not own or operate, nor are we an agent of any of the Suppliers which will provide goods and services for the trip or any option which may be available in connection with the trip.

You agree to seek remedies directly with the Supplier and not hold us liable in the event of negligence, loss, injury, delay or expense which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods and services for the trip or any available option. You also agree not to hold us liable for circumstances beyond our control (e.g. Force Majeure, terrorism, war, or acts of God). We accept no responsibility for losses or extra cost due to delays, schedule changes, or cancellations in train, bus, ship, airlines or other land, lake or river services, medical issues, bad weather/climate conditions, war, terrorist acts, strikes, quarantine, luggage delay or loss, or other causes.

Force Majuere 

We shall not be liable for any circumstances beyond our control, including, but not limited to, acts of God, explosions, flood, forceful wind, fire or accident, war or threat of war, declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disobedience, sickness, epidemics, pandemics, quarantines, government intervention, weather conditions, defects in machinery or vehicles, delays or other unforeseen events (collectively, “Force Majeure”). We shall not be liable to you and shall not provide any refunds caused by delay or non-performance of any obligation under this agreement to the extent any such delay is due to Force Majeure. If any of our travel Suppliers are affected by Force Majeure, they shall be entitled at their sole discretion to vary or cancel any itinerary or arrangement in relation to your trip without notice.

 

Passports, Visas and Driver’s Licenses

It is your responsibility to be familiar with the laws and rules governing any visit to any country or region. We may be able to assist you in acquiring the necessary travel documents upon your request. It is not our responsibility to determine if any such documents are required. We will not be held responsible in any way if you fail to have the proper Visas and/or documentation for entry into any country or region. It is your responsibility to determine which documents are needed and to acquire that documentation. If an accident occurs and you seek assistance from us, any and all alternate arrangements will be your financial responsibility. It is your responsibility to ensure your passports are up to date and valid to enter any country. It is not our responsibility to determine the validity of your passport or any other travel document to enter any country or region.

 

Arbitration

Any dispute concerning relating or referring to these Terms and Conditions, your travel arrangement or any claim for damages due to injury or death which occurs during or in connection with your travel arrangement shall be resolved exclusively by binding arbitration. Arbitration shall be administered by the jurisdiction and held in North Carolina before a single arbitrator, in accordance with the state of North Carolina’s rules, regulations, and requirements. Any arbitral award determination shall be final and binding upon the Parties. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.  Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to, contract claims, tort claims, claims based on federal and state law, rules and regulations.  Arbitration shall proceed only on an individual basis. The Parties waive all rights to have their disputes heard or decided by a jury or in a court trial and the right to pursue any class or collective claims against each other in court, arbitration, or any other proceeding, unless expressly permitted herein.  Each party shall only submit their own individual claims against the other and will not seek to represent the interests of any other person.  The arbitrator shall have no jurisdiction or authority to compel any class or collective claim, or to consolidate different arbitration proceedings with or join any other party to an arbitration between the Parties. Intellectual property claims will not be subject to arbitration and may, as an exception to this sub-part, be litigated.

 

Changes to Terms and Conditions

 

We reserve the right to update the Terms and Conditions periodically without notice. You acknowledge that you agree to the Terms and Conditions then current at the time of your booking. This Agreement is governed by the laws of the state of North Carolina. By providing your credit card details for payment you have authenticated this Agreement and acknowledge and agree to the entirety of this Agreement including cancellation terms. You further acknowledge reading these terms and conditions by paying a deposit or making a booking and you indicate that you fully understand and agree to our cancellation policies.

Additional terms and conditions

Photo & Video Release

By participating in our events or services, you grant permission for your image, voice, and likeness to be captured and used by our company for marketing, promotional, and educational purposes, including on our website, social media, and printed materials. You understand that you will not receive compensation for such use. If you prefer not to be photographed or recorded, please notify us in writing prior to participation.

Email Marketing Opt-In

By checking this box, you consent to receive marketing emails, newsletters, and promotional communications from our company. You may unsubscribe at any time.

Additional terms and conditions separate from this Agreement will apply to other purchases of travel-related goods and services. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any Supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Supplier's rules and restrictions regarding the availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received promptly. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver before participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), denied access to the applicable travel product or services, forfeiting any monies paid for such reservation(s), and/or your responsibility to cover any cost we incur as a result of such violation. Any additional terms and conditions will be provided in written form via email.

 

Please note: Sunday, August 9, 2026, we must release rooms held for our group. Rooms booked after this date will be available on an availability basis, and pricing may increase based on the cost of the room at that time. We can’t guarantee room availability, so please reserve ASAP.

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While at the resort, purchases or services not included in the rate will be your sole responsibility and must be paid for at the front desk or with the card you used for room charges upon check in.  

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What you need to pay now:

Conference Registration fee: $600 per person
Hotel Room: $2200 for single occupancy, or $1150 per person for double occupancy
We recommend Travel Insurance: AIG TRAVEL INSURANCE QUOTE